Legal & Compliance

Please review our policies carefully. Devisa Global Services is committed to transparency, data protection, and strict adherence to international consulting standards.

Privacy Policy

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At Devisa Global Services ("we," "us," or "our"), accessible from our website, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Devisa Global Services and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the Website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and may include:

  • Names, phone numbers (including WhatsApp), email addresses, and contact preferences.
  • Information necessary for visa and immigration consultation, which may include nationality, travel history, and employment details, provided securely during consultations.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our consultation services.
  • Improve, personalize, and expand our website and administrative support.
  • Communicate with you, either directly or through WhatsApp/email, to provide updates, requirement checklists, and administrative guidance.
  • Process your requests and manage your dossier preparation.

3. Information Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may share necessary documentation with sworn translators or relevant administrative entities *only* with your explicit consent and *only* when required to fulfill the administrative service you requested.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Terms & Conditions

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These terms and conditions outline the rules and regulations for the use of Devisa Global Services' Website and Services.

1. Nature of Services

Devisa Global Services operates strictly as a private, independent administrative and consultation firm. We assist clients by providing information, document preparation support, and administrative guidance related to visas and immigration matters. We do not grant visas. We are not a legal firm, and the information provided does not constitute legal advice.

2. Client Responsibilities

Clients are solely responsible for ensuring that all information and documentation provided to us is true, accurate, and valid. Any rejection or delay caused by submitting false or inaccurate information to government authorities is entirely the client's responsibility.

3. Fees and Payments

Our service fees are charged for our professional consultation and administrative assistance. Our service fees are separate from, and in addition to, any official government application fees, embassy fees, or medical examination fees. You are welcome to apply for visas directly with the relevant government agency yourself without paying our service fee.

4. Refund Policy

As our fees are charged for the administrative time, consultation, and document preparation work rendered, our service fees are generally non-refundable once the consultation or document preparation process has commenced, regardless of the final outcome of your visa application made by the government authorities.

5. Limitation of Liability

Devisa Global Services shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, or resulting from the rejection of any visa application by government authorities. The final decision on any immigration matter rests solely with the respective government.

Important Disclaimer

Mandatory Disclosure for All Clients

To comply with international advertising standards and ensure full transparency with our clients, Devisa Global Services makes the following declarations:

Not a Government Agency

Devisa Global Services is a 100% private, independent consulting company. We are NOT affiliated, associated, authorized, endorsed by, or in any way officially connected with any government agency, embassy, consulate, ministry, or immigration office of any country.

Free Government Alternatives

We charge a professional fee for our administrative assistance and consultation services. You are not obligated to use our services. Application forms, guidelines, and direct submission channels are generally available for free or at a lower cost directly through the official websites of the respective government authorities or official application centers.

No Guarantee of Approval

Devisa Global Services provides administrative support based on our expertise and understanding of general requirements. However, we do not and cannot guarantee the approval of any visa, permit, or immigration application. The final decision to approve or reject an application rests solely and exclusively at the absolute discretion of the relevant government authorities or embassies.

Not Legal Advice

The information provided on our website and during our consultations is for general informational and administrative purposes only. It does not constitute formal legal advice. For complex legal immigration matters, we recommend consulting with a licensed immigration lawyer.